Cost of Shipping

Ireland & NI - Free Shipping on orders €65 or more - €5 otherwise, delivery times 2-4 working days from dispatch

UK (excl. Channel Islands)  €9 & we cover the balance for P&P - delivery times 3-5 working days from dispatch - No additional Customs or Vat Duty  (Please provided contact number for recipient)

Europe  - €15 - delivery times 4 -7 working days from dispatch (we are based in Republic of Ireland-Europe) Some areas/Islands affected so contact us for details

USA & Canada - €20 - delivery times 4- 9 working days from dispatch

Prices are based on delivery to one address only (cannot be split).

Deliveries Home & Abroad

Currently we are dispatching all orders including personalised on time within 1-3 working days.  Please provide a full postal code and a contact number of the recipient for delivery purposes. We will send an email to confirm the day your order has left with a tracking number. 

All our orders are shipped with An Post & GLS couriers by recorded delivery in order to be tracked.  Couriers will send an email the day your parcel is out for delivery and if the time doesn't suit then GLS couriers now offer a free service called Flex delivery.

Please bear in mind that if a parcel is not accepted or collected, it will be returned to us and we will incur another charge from the courier. Contact number should be provided for the recipient where possible. 

Returns, exchanges or damaged items

If you find you have changed your mind and wish to return your purchase, then you should contact us within 14 days of receiving delivery in order to cancel.  Postage for returns will be paid by the customer and refunds will be made less delivery cost at the time of purchase, where applicable.  If you require an exchange, then you will have to cover the P&P costs on the shipping for the exchanged item, which will be advised in advance.  All goods should be returned in their original packaging in a resellable condition.

Please note, we do not exchange or except returns on items bought through one of our stockists.

Special Occasions & New Arrivals exchanges or returns cannot be made nor can changes be rectified where incorrect information has been provided at the time of placing the order. Therefore please ensure that you have all the details correct at the time of ordering, such as Fada’s etc.  If you think you have made an error, contact us as soon as possible. 

Website returns to: Black Hen Designs, Feigh, Lisacul, Ballaghaderreen, Co Roscommon, F45FX60.

"Hi everyone. i would like to share a few of my thoughts on this subject with you.

Running a small business will always have some kind of impact on our enviroment and we are very aware of this .

The natural world is very important to me. Its what i draw obviously but more than that its what i love.

So what do we do to reduce any unesssesary harm to our surroundings? firstly packaging.

completely unavoidable, packaging is everywhere. changing from any plastic to cardboard was an easy first step for us. Waste cardboard is all used in our garden for compost or mulching around trees.

We print and frame everything here at home ourselves and make a quality product that is designed to last for many years. This reduces any wastage greatly.

Low energy lighting, geo thermal heating and efficient work practices all help in a small way.

Lastly, we are working with our suppliers where possible and encouraging them to make the same changes.

Thats all for now"

Andrew

 Send us a photo of your black hen designs - we'd love to see their new home x

The Early Years

Escape To The Country

Andy carried on working in the building trade, whilst I returned to art college to complete my degree in fine art and pursue a career as a visual artist in oil painting.  It was always an ambition of mine to start a separate business, but I never knew just what is was going to be.  One day in late August 2010, Andy became laid up after suddenly suffering a slipped disc. Whilst he recovered, I suggested he try his hand at drawing some wildlife using a technique called 'reverse glass painting'. We experimented with lots of off cuts from framing material which we used for my art work and turned it into something lovely.    

The Start of A New Idea

New Challenges

A few years later we took a stand with the Design & Crafts Council of Ireland at Bloom in The Park and it was there we met the buyer from a chain of retail stores based in Ireland who wanted to stock our product and we are proud to say we stock all their stores to this day.

Vida Pain

P.S We would very much like to give a huge thank you to our Local Enterprise Board Office here in Roscommon for all the support and training they have given us over the years.